A company dealing with Life Science located at Paya Lebar require a Helpdesk Engineer.

Job responsibilities:

• Work with businnes and functional department users in Asia Pacific countries for 1st level application and infrastructure support
• Responsible to escalate problems and enhancement request utnil the closure through proper channel based upon defined the support model
• Support PC clients with necessary software application installation / maintanence services (Lotus Notes, MS Office, etc)
• Comunicating and work closely with vendors
• Participate in the development, implementation and monitoring of IT project

Requirements:

• Minimum 1 year of technical support service experience within an IT organization
• Singaporean or Singapore PR
• Some application and/or infrastructure support background
• Basic knowledge in SDLC will be an advantage
• Excellent interpersonal and communication skills
• Has an aptitude for innovation

Interested candidates please send detail resume to teresa@globalprosearch.com.sg or cal 6220 6586.